DeveloperOneView is the employee app for organisations running the DeveloperOneView platform. It appears as DOV on your home screen and in your device settings. This page explains how to get help with it.
Most questions are answered fastest by your own organisation, because your employer controls the data in the app. Contact your HR team for:
Check that location permission is enabled for DOV in your device settings, and that you are within the workplace boundary your employer has set. If both look right, ask your HR team to confirm the location configured for your office.
Because your employer records where work is carried out. When you check in from the app, your location is shared with your employer until you check out - this covers client visits and site work without separate paperwork. It stops as soon as you check out, and it does not run outside your checked-in hours. See the privacy policy for details.
Enable notifications for DOV in your device settings. If reminders still do not arrive, sign out and sign back in so the app can re-register for push.
Accounts are created and managed by your employer, so there is no self-service delete. When you leave, your employer deactivates the account and the app stops collecting data, including location. See account deactivation.
If your HR team cannot resolve the issue, or you are reporting a fault in the app itself:
RISEOTECH PRIVATE LIMITED
Please include your organisation name, the device you are using, and what you were doing when the problem occurred.